Who We Are

We are a young, “boutique” firm where creative solutions and proactive strategies are inherent in all we do.  At Smith, Ozman & Joseph's we understand the meaning of quality, creativity, strategic thinking, working smart, and excellence.  We also know that our clients expect these attributes to be reflected in the type of service we provide everyday and so do we.  We value the sanctity of "excellence in client service" and foster among our clients and in our own work environment, mission focused values-based decision-making.  Both national and international professional associations as well as, businesses of all sizes, nonprofit organizations on the local, regional and national levels have all benefited from our expertise. 

 

Our goal is to develop long term relationships with clients rather than focus on the sheer size or number of our clients.  Our entire business system is predicated on achieving measurable results immediately and in the years ahead. Consequently, satisfying our egos and needs is less important to us than making our clients successful.

 

Standards of Practice

We are committed to implementing the “Best Practice” standards issued by each of the professional associations to which we belong.  Individual employees of Smith, Ozman & Joseph's are members of the following professional associations: American Society of Association Executives and The Center for Association Leadership (ASAE), Meeting Professionals International (MPI), Professional Convention Management Association (PCMA), International Association for Exhibition Management (IAEM), Association of Fundraising Professionals (AFP), National Coalition for Black Meeting Planners (NCBMP), and the International Society Special Events Society (ISES).

 

We are fortunate to have had the benefit of many years of experience gained from previous positions. We are an equal opportunity employer and are members in good standing of multiple professional organizations including the ones mentioned above.

 

Our Mission

Smith, Ozman & Joseph’s is dedicated to providing high quality and high impact services that produces a positive return on investments for our clients and for us.  We value excellence in client service, analytical, independent thinking, creative problem solving, and fostering mission focused, values-based decision-making. 

 

Our Vision  

Everyone wants to be the best at what they do and so do we. There’s one caveat, we are not going to wait ten years to become the market leader!  Our strategic plan methodically positions us for elevated growth in the years ahead to effectively deliver needed services to our targeted client base based on advances in the industry. 

 

Our Philosophy

Sure, we know. You’ve heard it a thousand times. A company tells you their philosophy but they never put it into practice.  Not us.  Our philosophy “You don’t have to be sick to get better” is straightforward, true, and embraced everyday. We constantly look for ways to improve what we do for our clients and for the betterment of ourselves.

 

What We Value

Quality

We constantly seek to achieve and maintain the highest standards of excellence in everything we do individually and collectively. We feel that we owe it to ourselves and to our clients to think, do and be excellent!

 

Ethics & Integrity

We actively promote and encourage ethical behavior paramount to none other. We recognize and uphold all laws and regulations relating to the ethical discharge of our responsibilities. We uphold the integrity of our company by always communicating internal and external statements in a truthful and accurate manner.

 

Reputation

We remain loyal to our mission and values, and pursue our business objectives in ways that are consistent with our clients’ interest to achieve maximum results for the people who benefit from our work.  Constantly aware of what our name means to our clients’, strategic partners, and vendors, we work diligently to associate with those who foster practices that advance our objectives so that together, we will reach our goal of satisfied clients, exceptional service and collective profitability.

 

Positive Results

We care about bottom line results, but not everything is about money. We partner with other providers in the specific industries in which we work to bring about positive change that sometimes can only be measured in smiles, hugs, and the good feelings that are created because of what we do. If altruism is dead, then we’re bringing it back to life!